Contribution of teamwork culture to job satisfaction of pastors and administrators in West Indonesia Union Mission : a basis for teamwork development program
This quantitative study examined the relationship between teamwork culture and job satisfaction, as reported by the Seventh-day Adventist pastors and church administrators in West Indonesia Union Mission (WIUM). Although many existing theories on teamwork and job satisfaction are found in the literature, the relationship between teamwork culture and pastors’ job satisfaction is still not clear. This study addressed how teamwork culture influenced pastors’ job satisfaction. It has 2 main purposes: to determine and investigate the relationships between teamwork culture and job satisfaction of the pastors and church administrators in WIUM; and to develop an intervention program that could improve the teamwork culture and job satisfaction of pastors and church administrators. The subjects were 200 respondents (pastors and church administrators) of the 7 missions and 3 conferences in WIUM. They responded to a 5-part questionnaire—demographic variables, the Teamwork Culture Survey, and the Job Satisfaction Survey. The results showed strong levels of pastor teamwork culture and job satisfaction. It also showed a significant relationship between WIUM leadership teamwork with pastors’ satisfaction. Pastors’ demographic factors—gender, age, educational degree, and years of experience revealed no significant difference in their perception in relation to pastors’ teamwork culture and job satisfaction. However, position is considered as a determinant factor that affects pastors’ and church administrators’ satisfaction. The officers perceived higher job satisfaction compared to church pastors. Departmental directors have the highest satisfaction in their job. Furthermore, among the 10 dimensions of teamwork culture, it was found that trust and constructive conflict resolution are predictors in pastors’ job satisfaction. Based on those results, the following recommendations were made: Church leaders need to give careful attention to the job satisfaction of pastors and church administrators; they should develop an excellent teamwork culture through a comprehensive intervention program. This study proposed Teamwork and Job Satisfaction Intervention Program as a model of teamwork development program. They should occasionally review pastors’ satisfaction levels through interviews, group discussions, and formal and informal evaluation. Both pastors and church administrators should use an assessment tool which is called “A LEADING TEAM” to evaluate the implementation of the Teamwork and Job Satisfaction Intervention Program in their respective missions or conferences to pursue a higher level of teamwork culture in the church organization.