The Implementation of strategic management at a medical center in Metro Manila Philippines : an analysis

Abstract

The purpose of this study was to investigate the strategic management implementation at a chosen medical center in Metro Manila, Philippines. The study was concerned with both the general employees’ and management’s perceptions of the strategic management implementation and control of a medical center. At the same time, it assessed the need for further improvement on the implementation of strategic management. The population investigated in this study consisted of all professional and regular employees of the medical center as of March 2007. The study utilized the descriptive survey method of research, with a questionnaire. Out of229 questionnaires distributed, 202 (88.2%) were returned. The demographic profile indicated that respondents to the study were mostly single females within the age bracket of 30 years and below, who have rendered services in the organization for at least 2 years. Since the study was delimited to the professionals with regular employment, these female respondents constituted a dominant sub-sample. The major findings of the study indicate that the management and employees agreed that the strategic management is actually implemented at the chosen medical center. However, the actual implementation leaves room for a little improvement. Respondents generally perceived strategic management implementation sub variables at the chosen medical center in terms of actual implementation in order of their ranks from highest to the lowest as follows: resource allocation, leadership skills, organizational structure, operational control, organizational culture, and reward system, respectively. This indicates that resource allocation is perceived to be highly implemented while reward system is the least implemented. Therefore, management should give attention to the current reward system. There were no significant differences in the perception of the respondents in terms of the six sub-variables of strategic management (resource allocation, leadership skills, organizational structure, operational control, organizational culture, and reward system) when respondents were grouped by demographic variables such as gender, age, civil status, length of time in service in the organization, and position/job.