View Item 
    •   DSpace Home
    • Graduate School
    • Business
    • Dissertations
    • View Item
    •   DSpace Home
    • Graduate School
    • Business
    • Dissertations
    • View Item
    JavaScript is disabled for your browser. Some features of this site may not work without it.

    Organizational crisis : a model of emergence

    Thumbnail
    View/Open
    readonly (43.81Mb)
    Date
    2012-10
    Author
    Fukofuka, Sunia
    Metadata
    Show full item record
    Abstract
    Most scholars in the crisis management field are either classifying the types of crisis or identifying the stages whereby crisis is manifested. Though these studies increase our understanding of the phenomena and how to organize it better, it does not help in increasing the visibility of the proximity of the distance between the crisis and the organization. Thus, the building of a model that can enhance the visibility of the proximity between the crisis incident and the organization is the purpose of this study. The grounded theory method was employed in this study. The data collected were transcripts from official inquiries into the sinking of the MV Princess Ashika in Tonga (2009) and the collapse of the Barings Bank (1995). This data was coded and classified in its appropriate categories. Further, these categories were then compared to studies in the research literature of other crisis incidents. Hence the model developed in this study was grounded in data from the inquiry reports as well as the literature review data and can be applied to cumulative crisis. There were 4 major categories found in this study that are organizational antecedents, push factors, pull factors, and vulnerability factors. The presence of these 4 categories was found to increase (if it has high presence) or decrease (if it has low presence) the crisis potential of the organization; hence, a proximity matrix was developed. Elements of the proximity matrix were used together with chaos theory and nonnal accident theory to depict the emergence of a crisis. Based on the proximity matrix and its depiction, recommendations for organizations as well as for future research were also suggested.
    URI
    https://dspace.aiias.edu/xmlui/handle/20.500.12977/133
    Collections
    • Dissertations

    DSpace software copyright © 2002-2016  DuraSpace
    Contact Us | Send Feedback
    Theme by 
    Atmire NV
     

     

    Browse

    All of DSpaceCommunities & CollectionsBy Issue DateAuthorsTitlesSubjectsThis CollectionBy Issue DateAuthorsTitlesSubjects

    DSpace software copyright © 2002-2016  DuraSpace
    Contact Us | Send Feedback
    Theme by 
    Atmire NV